Terms and use conditions


Data Protection

In compliance with  Ley Orgánica 15/1999, de 13 de diciembre,de Protección de Datos de Carácter Personal (LOPD)  the personal data that you provide through our website www.iecafe.es will be included in an automated file of personal data, created and maintained under the responsibility of the Spanish Coffee Institute Foundation.

Returns

Changes and returns are subject to a maximum of  days from the receipt of the order by the customer. You can return the products by notifying us directly through our email info@iecafe.es. In the notification the costumer must indicate the order number, the items returns and the name and surnames he has used to make the purchase.

The expenses related to the shipment of the products will be charged to the costumer, as well as the corresponding expenses for the damages that could have occurred in the products purchased.

The Spanish Coffee Institute Foundation will check the package with the items that are returned:

  • Products are same that were sent
  • Products have not been handled by costumer.
  • Products are in their original packaging.
  • Products are returned complete, with all its elements and accessories, including user manuals.

Once the return of the product has been accepted by the Spanish Coffee Institute Foundation, the amount will be paid as soon as possible and within a maximum of30 days (we try not to exceed 7 days).

Courses

The prices and lenght of the courses, as well as their content, are indicated in our website www.iecafe.es

The prices are indicated in euros, including taxes. Once the payment, the place for the course will be reserved in the schedule chosen.

We do the course with a minimum of 3 students per group (although there may be exceptions).

The Spanish Coffee Institute Foundation reserves the right to cancel the course that has not exceeded the minimum students needed and we may offer the student another alternative day. In the case that the student does not accept, the Foundation will refund the amount paid.

The Fundación Instituto Español de Café reserves the right to withholdings in the following cases:

  • Cancellation 14 days before the start date of the course: refund of 75% of the amount paid.
  • Cancellation between 13 and 7 days before the start of the course: refund of 50% of the amount paid.
  • Cancellation with less than 7 days before the start of the course: no refund.
  • The non attedance of the student on the date scheduled for the start of the course, will mean the total loss of the amount paid.

Tripartite Foundation for training employment Conditions

This kind of courses have a different conditions to the registration. You may contact us in info@iecafe.es, and que will send you the papers that must be filled in order to process the bonus.

Once the payment, the place for the course will be reserved in the schedule chosen.

In terms of cancellation policies and minimum participation students are  the same that non bonus courses


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